Returns & Exchanges
At Restrap, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all unworn and unwashed fashion items. If your new gear isn't the perfect fit, we are committed to making the exchange or refund process as seamless as possible.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely place the items in their original packaging with all tags attached to ensure they are protected during transit.
- 3.Ship It Back
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days.